Live play and mobile
We offer live casino games with a live dealer shown by video feed, and you can interact with the dealer while you play. We are optimised for mobile phones and tablets.
Welcome to Mega Casino
At Mega Casino, our online casino brings slots, live play and current offers together with the practical account information you need.
Slots and Live Casino
Practice and game rules
Practice mode lets you learn the games with play funds. Those funds have no value and never move to a Real Money account, and neither do game features won with them. Each game's RTP appears in its game rules and may change.
Big Bass games
Big Bass Splash is a 5x3 slot from Reel Kingdom and Pragmatic Play with a maximum win of 5,000x the bet, free spins and modifiers. It can award up to 20 free spins with up to 5 randomly triggered modifiers. You can also try Big Bass Bonanza and Bigger Bass Bonanza for more fishing-themed slots.
Hot and Cold
Our Hot & Cold feature uses flames marked hot, sizzling or on fire for recently higher-paying games and snowflakes marked cold, frost or freezing for colder games. Statistics can be refreshed every 5 minutes, and the feature does not guarantee results.
Welcome Bonus
First-deposit match
Our welcome offer gives a 100% bonus up to $100 on your first deposit. It is credited automatically on the first deposit of at least $10, and you can request its cancellation. Wagering must be completed within 30 days, with slots counting 100% and other games counting 10%.
Open a new account, sign in, choose the welcome offer in Daily Picks and deposit $10 or more. You must claim it before you use your deposited funds. Advertised first-deposit and welcome offers are subject to an account registration check.
125 Free Spins
Big Bass Splash offer
This offer is for new players only. Make a first deposit of $10 or more with code 125MEGA to receive 125 free spins on Big Bass Splash, each worth $0.10. You can find it in Daily Picks and receive the spins instantly after completing the claim steps.
You must wager 60x the free spin winnings within 30 days, and only slots count. Your maximum bet is the lower of $5 or 10% of those winnings, with a $0.10 floor. The spins are used before deposited funds, and failing to follow that order may cause winnings to be removed.
Prize Twister
Entry and reward
The offer is available once every Wednesday when you make a successful deposit of $10 or more on that day. Your one free spin on the Prize Twister awards a random prize of free spins, bonus funds or cash, and the reward appears in the Rewards section of the menu. You can take part every week while the promotion runs and you meet its requirements.
Three reels
The first of three reels can award free spins or cash and gives you a chance to unlock the next reel. The second reel has bigger prizes than the first. The third reel gives you a chance at the Mini Twister, Super Twister or Mega Twister.
Prize conditions
Cash prizes are awarded instantly and can be withdrawn with no further conditions. Bonus funds and free-spin prizes follow our Bonus Policy.
Daily Picks and Tournaments
Daily Picks
Daily Picks are personalised offers in your account area, ranging from free spins to bonus funds. Each offer lasts 24 hours. Examples can include roulette missions on selected Evolution live tables, discounted free-spin packages and mystery prizes.
Availability depends on your account state, so an offer can disappear before its displayed expiry after account transactions. When you increase a deposit limit, personalised offers pause for 30 days.
Tournament entry
Daily freerolls are free to enter, award ranking points only and are available to players who have deposited recently. Buy-in tournaments require a minimum deposit or balance and allow extra spin purchases to improve your ranking.
Tournament spins expire within 24 hours. In a tie, the first player to reach the target score wins.
| Tournament | Buy-in |
|---|---|
| $2,000 Wonders of Weekend, Friday to Sunday | $2 |
| $100 When Falling | $1 |
| $500 A Day | — |
My Levels and VIP Club
My Levels
Every member joins My Levels automatically and earns points and rewards by playing. You keep every level you reach, and your progress appears in the My Levels section of your account.
Rewards include free spins on selected slot games, cash prizes and access to exclusive promotions, with larger perks at higher levels.
Mega VIP Casino Club
The Mega VIP Casino Club is by invitation only and includes a dedicated personal account manager. Members have higher betting and withdrawal limits, while their withdrawals are processed in less time.
Further benefits include a birthday reward, exclusive races and special tournaments, Enhanced Daily Picks and possible tickets to sporting events, travel opportunities and technology giveaways.
Bonus Rules
- While you wager a bonus, the maximum bet is 10% of the bonus amount, at least $0.10, or $5, whichever is lower, and breaching this limit may result in winnings being voided and removed.
- Requesting a withdrawal while a bonus is active removes the whole bonus balance, including the winnings made with it, and reversing the withdrawal does not restore it.
- If a bonus is consumed, cancelled or expires before wagering is complete, all its winnings will be removed, including pending or unclaimed winnings.
- Bonuses are credited in your account currency. If a claimed offer does not appear, contact Customer Support before you place any bets.
- Real money is used first, before bonus money.
- Some games show only your real balance and do not use bonus money, while each game's information card shows availability.
Deposits
Deposits must come from a payment method in your name. Your account currency is assigned when you register, and CAD is one of the currencies we accept.
Visa
Mastercard
Paysafecard
| Method | Deposit time | Minimum |
|---|---|---|
| Visa | Immediate | $10 |
| Mastercard | Immediate | $10 |
| Paysafecard | Immediate | $10 |
Withdrawals
| Method | Processing time | Minimum |
|---|---|---|
| Visa | 1 to 3 business days, up to 5 depending on the bank | No minimum |
| Mastercard | 1 to 3 business days, up to 5 depending on the bank | No minimum |
| Paysafecard | 1 to 3 business days | No minimum |
Request and return route
Submit requests only through the withdrawal page. After a credit card deposit, withdrawals of at least the deposited amount go back to that card where possible, and anything the card cannot take is paid by another method of your choice.
Timing and checks
The time to receive your money can vary with the payment method, the bank or an additional review. A withdrawal needs a Real Money account with at least one successful deposit, approved proof of address and identity, payment-method ownership where applicable, evidence of the source of gambling funds, sufficient real-money balance and completed applicable offer requirements. We use the deposit method unless it cannot receive withdrawals.
Larger payments and fees
Large wins and jackpot wins can take longer while we verify the win and complete required checks. Winnings above our cash-out cap are paid in monthly instalments. A withdrawal fee applies when you withdraw without any prior real money play.
Account and Verification
Documents
Submit verification documents only through the Upload Docs page in My Account. You will be asked to upload proof of identity, your registered address and ownership of certain deposit methods. Proof of age can be a passport, driving licence or official identity card. Your account may be suspended until verification is complete when required documents are missing.
Account details
We allow one account per person, household, family, household address, email address, card number or shared computer. Registration details must be true, complete and up to date, with a valid address and email.
Inactivity
An account becomes inactive after 6 consecutive months without access, and a monthly inactivity fee can then apply. We take reasonable steps to email you 30 days before an inactivity fee is charged.
Licence and Fair Play
Licence and age
We hold a licence from the Malta Gaming Authority, licence number MGA/CRP/171/2009/06. Real-money play is open to you only from 18 or the higher minimum legal age where you live. Accounts used by minors are closed, and winnings from underage deposits are void and forfeited.
Complaints
Send a complaint to Customer Support in writing first, then ask for a manager if it remains unresolved. For a gambling transaction, you can then contact eCOGRA, an MGA-authorised dispute-resolution service, after at least 2 weeks from the problem and within 1 year. You may also complain to the Malta Gaming Authority.
Transactions and funds
We use SSL encryption for transaction security. Player funds are held in a separate bank account from our business funds and protected from third-party claims even in insolvency.
Responsible Gambling
Deposit limits
You can set daily, weekly or monthly deposit limits in the Cashier. A lower limit applies immediately, while an increase takes effect after 24 hours.
Time controls
You can set a Game Status Reminder in your Personal Area to appear every 15 minutes, 30 minutes, 45 minutes or 60 minutes. It shows play duration, bets and wins or losses, with options to continue or sign out. Support can set an automatic sign-out after the amount of time you choose.
Cooling-Off and suspension
Cooling-Off is available for 24 hours, 48 hours or 7 days on the Player Limitation page of My Account and applies to the account where it is set. Temporary Suspension is available for 30 days, 60 days or 90 days on the same page and applies to that account.
Safe Mate
Safe Mate in the Responsible Gaming part of Your Account tracks wagers, winnings, losses and time over 7 days, 30 days, 90 days or 180 days. It also includes a risk score, personal trends, a self-assessment and activity notifications.
Self-exclusion
You can set self-exclusion on the same Player Limitation page and choose whether it also covers any other account you hold on our licence. Support can make it indefinite or extend its length after you place it. Revoking an active period requires following the instructions shown after sign-in. During self-exclusion you cannot gamble or deposit and receive no marketing, while removal from marketing lists can take up to 24 hours.
Parents
Parents can use filtering programs to block certain software and websites.
Customer Support
Live chat
Live Chat is available from 06:00 to 00:00 GMT after you sign in.
You can email [email protected] at any time. For an account query, write from your registered address and include your username. For a technical issue on our pages, use the Report a problem form.
FAQ
What happens if my connection drops during a game?
If your connection drops or you leave an unfinished game, sign in again and open that game to complete it. If it remains incomplete for 14 days, the game closes, the bet is not returned and potential winnings are forfeited.
Where can I see my remaining wagering?
Your remaining wagering appears as Points to Redeem on the Bonus page in your Personal Area.
Are lobby jackpot amounts final?
Lobby jackpot figures are informational. The amount shown in the relevant game window is the applicable figure.
Do offers change my chance of winning?
Your chances of winning stay the same because game results are completely random.
Can I close my account?
You can close your account online through the Player Limitation section.